Because it is the first service that you meet when you stay in Le Cap Estel, reception of the establishment has its heart set on welcoming warmly in its hotel, and make your stay easier in order to make your only worry to have good time. Meeting with Mr Ibrahim Mahmoud, Head of the reception in the establishment who introduces his team and all the hotel services, that will make your stay unique and unforgettable.
Coming from Jordan, M. Mahmoud arrives in France at the age of 20 to study hospitality course in Nice. After 2 years on the coast, he improves his skills in Oxford, to come back in France and join the Cap Estel in 2012 as First receptionist. He is surrounded with a dozen people team, entirely dedicated to the services of reservation, reception and concierge services. This versatile team is composed of 3 parking valet-porter, 7 receptionists and a saleswoman in charge of managing reservations for groups and individuals. The team is fluent in 4 languages including French, English, Italian and Russian to welcome at best foreign customers.
Just as when you visit a friend, members of the team will accompany you at your arrival, for a personal and complete visit with a presentation of your suite, to make you feel like home by knowing the whole house. Mr Mahmoud explains : “It’s in this kind of details that you find this family spirit that makes live Le Cap Estel”.
And to facilitate your stay, the establishment can hire numerous services’ providers to answer your needs. From a helicopter transfer to a luxury car or boat renting, you will be able to enjoy fully and simply every pleasure that the French Riviera has to offer. Few ideas ? “Why not, for example a boat tour to Monaco to attend the Formula 1 Grand Prix of the principality. Or a ride in a luxury car to enjoy landscapes and sun of south of France!”
From reservation to reception, the whole team is at your service to give you the best private recommendations for a successful stay. The establishment stays true to its reputation using everything, so that you can enjoy an enchanted pause, under the sign of luxury and discretion.